Welcome to Restoretronics – Your Trusted Audio-Visual Electronics Repair Center in South East England

Terms & Conditions

📄 Terms & Conditions – Restoretronics UK

Welcome to Restoretronics. By using our website and services, you agree to the following Terms and Conditions. Please read them carefully before engaging with our repair services or submitting any personal information.

Last Updated: 04/05/2025

1. Acceptance of Terms

By accessing our website at https://restoretronics.co.uk/ or using any services provided by Restoretronics, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Restoretronics specializes in the repair of consumer audio-visual electronics, including:

  • Televisions (LCD, LED, OLED, Smart TVs)

  • Hi-Fi and stereo systems

  • DVD & Blu-ray players

  • AV receivers and home cinema systems

  • Vintage equipment and VHS units

  • Power supplies, remote controls, and diagnostics

We offer both in-person and nationwide postal repair services across the UK.

3. Service Process

  • All devices undergo a thorough inspection and diagnostic process.

  • You will receive a no-obligation quote before any repair is carried out.

  • We only proceed with repairs after receiving your approval.

  • Some repairs may require ordering specialist parts which can affect turnaround time.

4. Warranty

  • All completed repairs come with a 30 to 90-day warranty, depending on the service provided.

  • Warranty covers only the original repair work and replaced parts.

  • Accidental damage, misuse, or tampering voids the warranty.

  • Devices sent in for warranty repair must include original documentation.

5. Payments

  • Payment must be made in full upon completion of the repair before the device is returned.

  • Accepted payment methods include: Cash, bank transfer, debit/credit card, PayPal].

  • If a customer refuses the repair, a standard diagnostic fee may apply to cover time and inspection.

6. Postal Repairs and Shipping

  • Devices sent by post must be well-packaged and clearly labeled.

  • Restoretronics is not responsible for damage caused during transit to or from our workshop.

  • We recommend using insured shipping services.

  • Return shipping charges are the responsibility of the customer unless otherwise agreed.

7. Limitation of Liability

Restoretronics is not liable for:

  • Loss of data, recordings, or settings during repair

  • Additional faults discovered after disassembly

  • Delays caused by third-party suppliers or courier services

  • Any consequential damages beyond the value of the device

8. User Responsibilities

By using our services, you agree to:

  • Provide accurate information about the device and the fault

  • Not submit any stolen or counterfeit equipment

  • Collect your device within 30 days of repair completion or incur storage fees

9. Intellectual Property

All website content including text, images, logos, and service descriptions are the property of Restoretronics. Unauthorized use or reproduction is prohibited without written consent.

10. Privacy

Please refer to our Privacy Policy to understand how we handle your data, including cookies, contact forms, and service-related information.

11. Changes to Terms

Restoretronics reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of any changes.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, feel free to contact us:

🌐 Email: admin@restoretronics.co.uk